Duran Structural ("Company," "we," "us," or "our") is a professional structural engineering firm headquartered at 1646 W Snow Ave, Suite 117, Tampa, FL 33606, providing licensed structural engineering services throughout Florida, North Carolina, Alabama, and Georgia. We are committed to protecting the privacy and confidentiality of all personal information entrusted to us by our clients, website visitors, project partners, and other individuals we interact with in the course of our business.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information through our website (www.DuranStructural.com), in connection with our professional services, and through other business interactions. By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

This Policy is intended to comply with applicable privacy laws, including but not limited to the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171, and any applicable state privacy regulations in North Carolina, Alabama, and Georgia.

We collect personal information in the following categories, depending on how you interact with us:

2.1 Information You Provide Directly

• Contact and identification information: name, job title, company name, mailing address, email address, and telephone number
• Project and property information: property addresses, project descriptions, scope of work, and site conditions
• Professional credentials and licensing information for subcontractors, collaborating engineers, and project partners
• Payment and billing information: invoicing details, billing address, and financial account information necessary to process payments
• Communications: any information you submit via contact forms, email, or direct correspondence with our team
• Survey or feedback responses when you participate in client satisfaction assessments

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• Internet Protocol (IP) address and approximate geographic location
• Browser type and version, operating system, and device information
• Pages visited, time spent on pages, links clicked, and referring URLs
• Date and time of access
• Cookie identifiers and similar tracking technologies (see Section 8 below)

2.3 Information from Third Parties

We may receive personal information from third parties, such as project owners, general contractors, architects, or other professionals who engage our services on behalf of property owners or project stakeholders. In such cases, we assume that the referring party has obtained all necessary consents for sharing your information with us.

We use the personal information we collect for the following purposes:

• Providing professional structural engineering services, including assessments, inspections, reports, design drawings, and certifications
• Communicating with you about your project, service inquiries, and scheduling
• Processing payments and managing billing and accounting records
• Fulfilling our legal and professional obligations as licensed engineers, including maintaining records as required by applicable state licensing boards in Florida, North Carolina, Alabama, and Georgia
• Complying with applicable building codes, permit requirements, and regulatory filings
• Responding to your questions, requests, or complaints
• Improving our website functionality, user experience, and service offerings
• Marketing our services where you have consented to receive such communications, or where a pre-existing business relationship permits such contact under applicable law
• Maintaining the security and integrity of our information systems
• Protecting our legal rights and defending against claims

We process your personal information based on the following grounds:

• Contract performance: processing necessary to enter into or perform a contract with you for professional engineering services
• Legal obligation: processing required to comply with applicable laws, professional licensing requirements, and regulatory mandates
• Legitimate interests: processing necessary for our legitimate business interests, such as improving our services, marketing to existing clients, and maintaining the security of our systems, provided these interests are not overridden by your rights and interests
• Consent: where we rely on your consent, you have the right to withdraw it at any time without affecting the lawfulness of prior processing

We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following limited circumstances:

5.1 Service Providers

We may share information with trusted third-party vendors and service providers who assist us in operating our business, such as cloud storage providers, accounting software platforms, project management tools, IT support services, and email communication platforms. These parties are contractually obligated to use your information only as directed by us and in accordance with this Policy.

5.2 Professional Collaborators

In connection with specific projects, we may share relevant information with architects, civil engineers, general contractors, specialty subcontractors, or other licensed professionals necessary to complete the scope of work, subject to confidentiality obligations.

5.3 Legal and Regulatory Requirements

We may disclose information when required to do so by law, court order, subpoena, regulatory authority, or in connection with litigation, licensing board proceedings, or insurance claims. We will use reasonable efforts to notify you of such requirements where permitted by law.

5.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business combination, personal information may be transferred as part of that transaction, subject to the successor entity's commitment to maintain equivalent protections.

5.5 Protection of Rights

We may disclose information where we believe disclosure is necessary to protect the rights, property, or safety of Duran Structural, our employees, clients, or others.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including satisfying legal, contractual, accounting, or professional licensing obligations. Specifically:

• Project files and engineering records are retained in accordance with the minimum retention periods required by Florida, North Carolina, Alabama, and Georgia state licensing boards and relevant statutes of limitations, typically a minimum of seven (7) to ten (10) years following project completion
• Financial and billing records are retained for a minimum of seven (7) years in compliance with tax and accounting requirements
• Website analytics data is retained in anonymized or aggregated form and is periodically reviewed and purged
• Marketing communication records are retained until you opt out and for a reasonable period thereafter

When personal information is no longer needed, we take reasonable steps to securely destroy, de-identify, or anonymize it.

We implement reasonable and appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encrypted electronic storage and secure transmission protocols (SSL/TLS) for data transferred via our website
• Access controls limiting personal information to authorized personnel on a need-to-know basis
• Regular review of our information security practices
• Employee training on data privacy and security obligations

No method of data transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a security breach affecting your personal information, we will notify you as required by the Florida Information Protection Act (Fla. Stat. § 501.171) and any other applicable state breach notification law.

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect usage information. Cookies are small text files placed on your device that allow our website to recognize your browser and remember certain information.

We may use the following types of cookies:

• Essential cookies: necessary for the website to function properly and cannot be disabled
• Analytics cookies: help us understand how visitors interact with our website (e.g., Google Analytics). These may be disabled without affecting core website functionality
• Marketing cookies: used to track visitors across websites to display relevant advertising. We do not currently use marketing cookies for targeted advertising

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact website functionality. By continuing to use our website with cookies enabled, you consent to our use of cookies as described herein.

Depending on your state of residence and applicable law, you may have the following rights with respect to your personal information:

• Right of access: the right to request confirmation of whether we process your personal information and to receive a copy of that information
• Right to correction: the right to request correction of inaccurate or incomplete personal information we hold about you
• Right to deletion: the right to request deletion of your personal information, subject to our legal and professional retention obligations
• Right to opt out of marketing: the right to opt out of receiving marketing communications from us at any time
• Right to data portability: where technically feasible and required by applicable law, the right to receive your personal information in a structured, commonly used format

Florida residents have specific rights under the Florida Information Protection Act. North Carolina, Alabama, and Georgia residents may have additional rights under applicable state laws as those laws develop. We do not discriminate against individuals who exercise their privacy rights.

To exercise any of the above rights, please contact us using the information provided in Section 13 of this Policy. You may reach us directly at [email protected] or by phone at 727.623.6841. We will respond to verified requests within the time period required by applicable law, typically thirty (30) days.

Our website and services are intended for business and professional use and are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it. If you believe we have collected personal information from a child under 13, please contact us immediately at [email protected].

Our website may contain links to third-party websites, such as industry resources, licensing boards, or partner organizations. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies. The inclusion of a link does not constitute our endorsement of the third party's privacy practices.

Because Duran Structural serves clients across Florida, North Carolina, Alabama, and Georgia, personal information may be transferred to and stored in systems located in states different from where it was collected. By engaging our services, you consent to such interstate data transfers in accordance with applicable law. We maintain appropriate safeguards to ensure that personal information receives the same level of protection regardless of where it is processed.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to all privacy-related inquiries promptly and in accordance with applicable legal requirements.

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this Policy and, where appropriate, notify you by email or by posting a prominent notice on our website. Your continued use of our website or services following the posting of changes constitutes your acceptance of the updated Policy.

We encourage you to review this Policy periodically to stay informed about how we protect your information.